1. Introduction

At Blackbird Controls, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

• Personal Information: We may collect personal information that you provide directly to us when you make a purchase, sign up for our newsletter, or contact us. This information may include your name, email address, shipping address, payment information, and other details necessary to process your order or fulfill your request.

• Automatically Collected Information: We may also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior. This helps us understand how you use our site and improve your experience.

3. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling, and to provide you with updates about your order status.

• Customer Service: Your information helps us respond to your inquiries, provide customer support, and improve our services.

• Marketing Communications: With your consent, we may use your email address to send you promotional materials, special offers, or newsletters. You can opt-out of these communications at any time by following the unsubscribe instructions included in each email.

• Site Improvement: We analyze usage data to improve our website’s functionality, design, and content.

4. How We Share Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. These providers are obligated to keep your information confidential and use it only for the services they provide.

• Legal Requirements: We may disclose your information if required to do so by law, or in response to a legal request, or to protect the rights, property, and safety of Blackbird Controls, our customers, or others.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses secure encryption technology (SSL) to safeguard your payment and personal information during transmission. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device and help us remember your preferences and understand how you use our site. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.

7. Your Rights and Choices

• Access and Correction: You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

• Data Deletion: You may request the deletion of your personal information, subject to certain legal or contractual obligations that may require us to retain your information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Blackbird Controls
contact@blackbirdcontrols.com